Refund Policy

14-Day Money-Back Guarantee

We stand by the quality of Screenshot Maker. If you are not entirely satisfied with your paid plan subscription or Lifetime Deal purchase, we offer a full **14-day money-back guarantee**—no questions asked.

Eligibility Guidelines

To obtain a refund, you must satisfy the following conditions:

• Your purchase was completed less than 14 calendar days ago.
• You have not initiated a payment chargeback or dispute through your bank or card network.
• You have not abused the service (e.g. bulk exporting hundreds of app screenshots using automated scrapers or scripts).

How to Request a Refund

Requesting a refund is simple and fast. Send an email to our support box below with the email address linked to your Screenshot Maker account and your Polar transaction ID.

Once approved, your payment will be fully reversed, and the funds will appear back on your original payment method within **5 to 10 business days** depending on your card issuer.

Need Help?

If you have any questions, encounter billing errors, or wish to cancel/refund your plan, please contact support: